Shipping policy
Order Confirmation & Processing
As soon as you place your order, you will receive an order confirmation email. This means we have received your order in our system and pre-authorized your credit card. Orders placed by 12:00 PM EST will be processed the same business day.
As soon as you place your order, you will receive an order confirmation email. This means we have received your order in our system and pre-authorized your credit card. Orders placed by 12:00 PM EST will be processed the same business day.
Delivery & Transit Timelines
- Shipping Cost: We offer Free Shipping on all orders.
- Handling Time: Orders are processed and shipped within 5 business days from the date of your order.
- Transit Time: Delivery typically takes 3 to 7 business days depending on your location.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Our customer's satisfaction is important to us.
Tracking Information
We will send you tracking information within 24 hours of your order leaving the warehouse to the email address you provided when checking out. If you do not receive tracking information from us within 6 business days of your order, feel free to follow up with us at sales@h2obeautyworld.com.
